Privacy Policy

At TributeTunes, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you use our services. By accessing or using TributeTunes, you acknowledge and agree to the practices outlined below.

1. Overview of Services

TributeTunes creates personalized songs based on details provided by customers. These songs are customized for personal use and delivered via email and third-party cloud storage links. The use of our website, whether for browsing, placing an order, or creating an account, constitutes the “Services.”

2. Information We Collect

General Information

Usage Data: We gather insights on how you interact with our Services, including website visits, order activity, and performance logs.
Device Information: We may collect technical details such as your device type, browser, operating system, IP address, and approximate location data derived from IP address for troubleshooting and security purposes.
Cookies: TributeTunes uses cookies to enhance your experience, remember preferences, and analyze site traffic. You can manage your cookie settings in your browser. Our Services do not currently respond to “Do Not Track” browser signals.

Personal Information

Account Information: When you create an account or place an order, we collect details such as your name, email, and contact information.
Payment Data: Payment details, including billing address and transaction details, are securely processed through third-party payment providers.
Song Details: To create personalized songs, we collect details about the recipient, such as their name, occasion, and any specific traits or memories you choose to share. These details are processed through third-party automated generation systems to synthesize your custom lyrics and musical components. You are solely responsible for the content you choose to provide, including any personal or sensitive information relating to yourself or others. You acknowledge that content submitted to the Service is not treated as confidential or proprietary. You agree not to submit sensitive personal information (such as health data, financial account details, or government identification numbers) through the Service.
Third-Party Information: If you refer a friend or purchase a gift card, we collect the recipient’s name and email to facilitate the referral or delivery.
Demographic Data: We may collect optional demographic data, such as age, preferences, and interests, to tailor our Services and marketing efforts.
Survey Data: We may conduct voluntary user surveys to improve our offerings. Survey responses are anonymized and used for analysis.

3. How We Use Your Information

We use the collected information for the following purposes:

To Provide and Improve Services: Your data allows us to create, process, and deliver customized songs using proprietary algorithmic technology. Personalized songs are delivered via email and shared through online file links (e.g., third-party cloud storage providers such as Google Drive). These links are accessible to anyone who has the link, and TributeTunes does not control how recipients may share or distribute them. If you wish to request a link removal after delivery, please contact us at info@tributetunes.com.
Your submitted content is processed using automated systems operated by both TributeTunes and third-party providers to generate customized outputs. This processing may involve temporary storage, transformation, and analysis of the information you provide.
To Communicate with You: We use your contact details for order confirmations, customer support, and service updates.
For Marketing Purposes: We may send promotional emails, special offers, or updates about new features. You can opt out at any time.
For Security and Compliance: Your information helps us prevent fraud, ensure compliance with legal obligations, and protect against unauthorized access.
For Analytics and Personalization: We analyze trends and user behavior to refine our Services and provide personalized recommendations.

We process your information where necessary to provide the Services, fulfill contractual obligations, comply with legal requirements, or pursue legitimate business interests.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Third-party partners who assist with payments, hosting, or customer support. Personalized song links are stored and shared through third-party hosting providers (e.g., Google Drive). TributeTunes does not control how users distribute their purchased songs and is not liable for third-party access once a link has been provided to the purchaser.
Automated Service Providers: We share the creative inputs you provide with third-party technical partners who provide automated songwriting and composition tools. These partners process your data to generate the output in accordance with their contractual obligations and applicable policies. While we require our service providers to process your data solely for the purpose of delivering our Services, we do not control their internal data retention practices. Some providers may retain submitted data in accordance with their own policies.
Legal Requirements: If required by law, we may disclose your information to comply with legal requests, enforce our policies, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business transaction.
Advertising and Analytics Partners: We may share non-personally identifiable information with third-party analytics and advertising providers to improve our marketing strategies.
International Users: If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States.

TributeTunes is not responsible for the privacy, security, or data handling practices of third-party providers, which are governed by their own policies.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. While we strive to safeguard your information, no method is 100% secure. Songs are delivered using third-party file hosting services (such as third-party cloud storage providers including Google Drive), which are subject to their own security policies. TributeTunes is not responsible for unauthorized access due to file-sharing settings controlled by these third-party platforms. If a song link becomes unavailable due to third-party service disruptions or policies, users may contact us for assistance, but continued access is not guaranteed.

We retain submitted song details and related inputs only for as long as necessary to provide the Service, fulfill orders, and support quality assurance. After this period, such data may be deleted or anonymized at our discretion.

Financial Data: Payment details are processed securely and are not stored on our servers.
Access Control: We limit access to your data to authorized personnel only.

By using the Service, you acknowledge and accept these inherent security risks. Accordingly, we cannot guarantee absolute security of your information.

6. Your Choices & Rights

Access & Updates: You can update or request access to your personal data by emailing info@tributetunes.com.
Opt-Out: You can unsubscribe from marketing emails using the link provided in our communications.
Data Deletion: If you wish to have your information removed, contact us at info@tributetunes.com. Please note that certain data may need to be retained for legal, accounting, or operational purposes, even after a deletion request is made. Please note that we cannot guarantee deletion of data held by third-party service providers where such data has already been processed in accordance with their independent systems and policies.
Third-Party Advertising: You may have the option to adjust ad tracking preferences through browser settings or third-party opt-out tools.

7. Children's Privacy

TributeTunes is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a website notice. Continued use of our Services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this policy, please reach out to us at:

TributeTunes
Email: info@tributetunes.com
Website: www.tributetunes.com